Financial Hardship during COVID-19
March 30, 2020
In light of the current unprecedented global events as a result of COVID-19, we wanted to ensure you that we are here to support you for the long haul. It is becoming increasingly evident this is going to be a marathon, not a sprint and that we need to prepare for increasing unemployment, and reduced […]
First meeting with a broker
November 11, 2019
If you’re looking for a home loan but have not dealt with a mortgage broker before, attending your first appointment with a broker can be a nervous experience. Getting a home loan, after all, can be quite complex for a first-timer and there is a lot to learn. But there are many steps you can […]
Buy Now Pay Later – the hidden danger potentially stopping you from owning your own home
October 23, 2019
The Buy Now Pay Later sector is winning-over consumers with the promise of instant gratification, but the mortgage industry is warning that with every sugar-high comes the risk of a corresponding low. ‘Buy Now Pay Later’ providers such as AfterPay and Zip Pay have experienced massive growth in popularity, with the number of users jumping […]
Financial Focus: Instant Asset Write Off
June 10, 2019
Thinking of purchasing assets for your business? Well in April the Federal Government unveiled the 2019-2020 federal budget, where they announced that the instant asset write-off has increased from $25,000 to $30,000. Previously the write-off was only available to small businesses with a turnover less than $10 million however this turnover threshold has also increased […]
Going Green
April 18, 2019
Venrock Finance is always looking for ways to improve our involvement within the community. Therefore, we are proud to announce our latest initiative where for every loan settled we will be donating trees through a partnership with the Carbon Neutral Charitable Fund. This is a local non-for profit organisation which works with the community to […]
Financial Focus: Understanding Living Expenses
December 13, 2018
Applying for a new mortgage or looking to purchase a new car is an exciting time, however with the need for comprehensive credit reporting and tightening lending practices, it is imperative that consumers understand how their spending habits can impact on their capacity to access finance. With more and more expenses being paid electronically, the […]
Financial Focus: Offset versus Redraw
October 18, 2018
As Finance Brokers a common question that we are regularly asked is “What is the difference between an offset and redraw facilities?” While both are common home loan features, they can cause some confusion to the client when considering the best type of features for their prospective home loan. And with more and more lenders […]
Financial Focus : Home Loans & Self Employment
September 12, 2018
There are many perks to working for yourself, but when it comes to applying for a home loan, it seems being your own boss sends up a red flag to banks and other lenders. Why? A salaried employee has a regular, steady income and is less likely to experience the cash flow volatility of a small […]
To Fix or Not?
August 15, 2018
A well-known industry comparison website “Canstar” has suggested that borrowers should consider switching their arrangements to fixed rate options, as the market has in all probability, reached record lows. (This recommendation was issued in late July 2018). This recommendation also co -incides with a time when several banks have started offering fixed rate mortgages which […]
Financial Focus : Purchasing your first home
August 3, 2018
Planning to take your first step into the world of property? The entire industry can be extremely complex and confusing for newcomers – and being such a big commitment, it pays to get it right the first time. To help you get started in buying your first property, here are the resources and processes you […]
At Venrock Finance we understand that at times people may not be satisfied with the service they receive. In this circumstance we would like to hear from you so we can rectify this. This complaint will be investigates in a thorough and timely manner. Please put all complaints in writing to our Managing Director at PO Box 148 Rockingham WA 6168 or email to murray@venrockfinance.com.au. If, despite our best efforts, you believe your complaint has not been satisfactorily dealt with, you can lodge a complaint with the Australian Financial Complaints Authority, or AFCA. AFCA provides fair and independent financial services complaint resolution that is free to consumers.
Website: www.afca.org.au | Email: info@afca.org.au | Telephone: 1800 931 678 (free call) | In writing to: Australian Financial Complaints Authority, GPO Box 3, Melbourne VIC 3001
Venrock Finance Australian Credit Licence No. 387134 Version 1 June 2013
Venrock seeks to provide the best possible service to its customers by providing an extensive range of financial services. We understand how important it is to protect your personal information. This document sets out our commitment in respect of personal information that you may provide to us. We commit that any personal information we collect about you will only be used for the purposes indicated. It is important to us that you are confident that any personal information we collect from you or is received by us will be treated with appropriate respect ensuring protection of your personal information. Our commitment in respect of personal information is to abide by the National Privacy Principles for the protection of personal information, as set out in the Privacy Act and any other relevant law. When we refer to personal information we mean information from which your identity is apparent. This information may include information or an opinion about you, from which your identity can reasonably be ascertained. We will take reasonable steps to protect your personal information by storing it in a secure environment. We will also take reasonable steps to protect any personal information form misuse, loss and unauthorised access, modification or disclosure. You may request further information about the way we manage your personal information by emailing us at admin@venrockfinance.com.au. This Privacy Policy came into existence in January 2013.